Drawday / Support
Drawday Support
Need a hand? Email us at CONTACT_EMAIL. We usually reply within two working days.
Account
How do I sign in?
Drawday uses Sign in with Apple or Sign in with Google. There's no separate password to remember.
How do I change my name, username or avatar?
Open the Profile tab and tap the pencil button. Usernames are unique, so if one is taken, try another.
How do I delete my account?
Go to Settings → Delete account in the app. This permanently deletes your profile, games, points, friends and group memberships. If you can't open the app, email us from the address you signed in with and we'll delete it for you. See the Privacy Policy for details.
Playing
When does a new card come out?
A new card opens every day at midnight in your own time zone. Everyone gets the same card on the same day, and you get one try.
How are points counted?
Right answers score more the faster you give them. Times are measured on our server so everyone is scored the same way, whatever their phone or connection.
How do I earn XP and level up?
XP comes from right answers in games that count: the daily card, group games and parties. Harder rounds and quicker answers earn more. Free play is just for practice and doesn't give XP.
Friends, groups and parties
How do I add friends?
On your profile, open Friends and search by name or username, or share your own username.
How does a live party work?
Open the Play tab, choose “With friends” and open a room. Share its 6-digit code or invite friends from the room. Everyone sees each question at the same moment, and the first right answer gets +200.
Something wrong?
If you spot a wrong question, a bug or a player breaking the Terms of Use, email CONTACT_EMAIL. Tell us your username, your device and what happened; a screenshot helps.